Friday, September 6, 2013

A Guide for the Guides

If you live somewhere far from your family or where you grew up there is a chance that you may have visitors from time to time. If you live near a place that is a tourist destination, you can count on it.  Having visitors from home is one of the highlights of being an expat.  It's always a pleasure to spend time with family and friends who come to visit us in Luxembourg.  Part of the time is always spent showing people around.  We've had quite a few people come through since our relocation and each time we learn something new about being guides.  So, here are our top tips for being a tour guide.



1. Know your audience.

Some visitors may be seasoned travelers, others may have just disembarked from their first flight.  Some people like shopping, others art, others prefer trying new food and drink.  It helps to make plans that take your visitor's interests into account.  If they do not travel often or haven't visited your area before, make sure they get to see the big sights, even if you have visited them 1,000 times.  While the sights may have lost their luster for you, being apart someone's first visit is always a lot fun.  Ask them what they would like to see and do and plan accordingly.

On the same note, when you're walking around (and you will be walking around a lot) you may be finding yourself wanting to point out some sights along the way.  Your audience's level of interest dictates how much detail you should to go into.  Months ago we had some visitors who were fascinated by pre-Roman and Roman history.  For me they were sponges, greedily soaking up all the historical details I was happily sharing with them.  Of course, most visitors aren't eager students of early European history.  For them, it's best to stick with big names and dates that they would be familiar with.
We've yet to host anyone with an interest in cycling...sigh.

2.  Allow some free time.

Unless you have a minor visiting, adults are capable of doing their own thing.  Allow your visitors to do so.  If someone wants to go shopping up and down the Champs-Élysées, by all means let them.  You do not have to hold their hand every waking moment.  We found that planning some free time for everyone is really helpful.  Everybody has the chance to do their own thing and then we can all meet up afterwards.  That way if your guests want to spend some time in high end boutiques and all you want is a table at a cafe, everyone gets what they're after.



3. Pace yourself.

Some guests like to do their sightseeing at a relaxed speed.  Others down coffee all day and won't want to quit until about 3am.  If your pace matches your guests, cool.  If it doesn't, make sure you compromise.  If someone ends up overstretched they could wear out and tensions could rise.  That's why scheduling regular free time is so important.

4.  Show them your favorites.

Whether it's a hidden spot for a drink or a quiet park in Paris no one knows about, take your guests to places that are special to you, not the guide books.  For example, there's an Indian Restaurant we that we always take visitors to.  Obviously, they don't serve local cuisine, but the the owner and his family are fabulous and the food is always spot on.  We eat there almost every week.  While most guests are interested in seeing the famous places, they really enjoy getting to see how we live day to day.  Even though the grocery store is far from being a favorite place for us, our guests often enjoy a stroll through the aisles.  For them, it's a peek into our lives as expats.



5.  Provide some challenges.

Part of traveling is pushing the borders of your comfort zone.  Whether it's trying new foods or a new experience, travel is the best way to broaden your horizons.  Some people are more open to this aspect than others, but everyone should have the chance to experience the thrill of trying something new.  As a guide it's important to make sure your guests have a few challenges.  Give them the opportunity to eat local delicacies, encourage them to take in a sight or go shopping on their own so they can interact with locals and see the place for themselves.  Of course, don't abandon them altogether, but a little push for adventure opens the door for them to have memories that are all their own.



So, whether you live a few states over or on the other side of the globe, those are 5 things to keep in mind when you are playing tour guide for your visitors.  But, no matter what you do or where you go, the most important thing is for everyone to enjoy themselves.  While they are getting the chance to see new places, you have the chance to spend time with special people who bring a little bit of home with them.

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